Returns & Exchanges

We want you to love your artisanal, plant-based beauty products, but we understand that sometimes a match isn't perfect. If you are not completely satisfied with your purchase, you can return your unused items within 30 days for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and the reason for your return to receive a pre-paid shipping label.

2

Pack with Care

Place the unused vegan products back in their original eco-friendly packaging to ensure they are protected during transit.

3

Ship It Back

Attach the provided label to your parcel and drop it off at any authorized carrier location within 7 business days.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing