Frequently Asked Questions

Everything you need to know about our ethical, plant-based beauty essentials.

Are your products 100% vegan and cruelty-free?

Yes, absolutely. We never use animal-derived ingredients like beeswax or carmine, and we never test on animals at any stage of production.

What is the shelf life of your handmade products?

Since we use natural preservatives, most of our products have a shelf life of 6 to 12 months. We recommend storing them in a cool, dry place away from direct sunlight.

How long does shipping take?

Orders are typically processed within 2-3 business days. Domestic shipping usually takes 5-7 business days, while international shipping can take 10-21 days depending on the destination.

Is your packaging eco-friendly?

We are committed to the planet. We use recyclable glass jars, biodegradable mailers, and recycled paper labels to minimize our environmental footprint.

What is your return policy?

Due to the hygienic nature of beauty products, we cannot accept returns on opened items. However, if your order arrives damaged or you have an allergic reaction, please contact us within 14 days for a replacement or refund.

Are your products safe for sensitive skin?

Our formulas are crafted with gentle, plant-based ingredients. However, we always recommend performing a patch test on a small area of skin before full application to ensure compatibility.